YILMAZ, V. Et Al. 2018. Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector An application of structural equation model. INTERNATIONAL JOURNAL OF BANK MARKETING , vol.36, no.3 , 423-440.

YILMAZ, V., ARI, E., & GÜRBÜZ, H., (2018). Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector An application of structural equation model. INTERNATIONAL JOURNAL OF BANK MARKETING , vol.36, no.3, 423-440.

YILMAZ, VEYSEL, ERKAN ARI, And HÜSEYİN GÜRBÜZ. "Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector An application of structural equation model," INTERNATIONAL JOURNAL OF BANK MARKETING , vol.36, no.3, 423-440, 2018

YILMAZ, VEYSEL Et Al. "Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector An application of structural equation model." INTERNATIONAL JOURNAL OF BANK MARKETING , vol.36, no.3, pp.423-440, 2018

YILMAZ, V. ARI, E. And GÜRBÜZ, H. (2018) . "Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector An application of structural equation model." INTERNATIONAL JOURNAL OF BANK MARKETING , vol.36, no.3, pp.423-440.

@article{article, author={VEYSEL YILMAZ Et Al. }, title={Investigating the relationship between service quality dimensions, customer satisfaction and loyalty in Turkish banking sector An application of structural equation model}, journal={INTERNATIONAL JOURNAL OF BANK MARKETING}, year=2018, pages={423-440} }