The effects of job characteristics and working conditions on job performance

Kahya E.

INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS, vol.37, no.6, pp.515-523, 2007 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 37 Issue: 6
  • Publication Date: 2007
  • Doi Number: 10.1016/j.ergon.2007.02.006
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus
  • Page Numbers: pp.515-523
  • Keywords: task performance, contextual performance, experience, education level, job grade, working conditions, environmental conditions, hazards, ORGANIZATIONAL CITIZENSHIP BEHAVIOR, CONTEXTUAL PERFORMANCE, TASK-PERFORMANCE, RATINGS, PRODUCTIVITY, QUALITY, OVEREDUCATION, IMPROVEMENTS, PERSONALITY, ERGONOMICS
  • Eskisehir Osmangazi University Affiliated: Yes


In performance evaluation literature, although the combination of some variables such as age, gender, experience, observation time, and interpersonal affect has been widely considered in determining employee performance, no investigation has indicated the influence of workplace conditions on job performance. This study reports the effects of job characteristics (physical efforts and job grade), and working conditions (environmental conditions and hazards) in addition to experience and education level on task performance and contextual performance. A total of 154 employees in 18 teams at a medium-sized metal company participated in this study. Seven criteria for task performance and 16 for contextual performance were used for measuring employee performance. The results showed that there were substantial relationships between employee performance both job grade and environmental conditions. Poor workplace conditions (physical efforts, environmental conditions, and hazards) result in decreasing employee performance consisted of following organization rules, quality, cooperating with coworkers to solve task problems, concentrating the tasks, creativity, and absenteeism.