A knowledge-based scheduling system for Emergency Departments

Kiris S., Yuzugullu N., Ergun N., Cevik A. A.

KNOWLEDGE-BASED SYSTEMS, vol.23, no.8, pp.890-900, 2010 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 23 Issue: 8
  • Publication Date: 2010
  • Doi Number: 10.1016/j.knosys.2010.06.005
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Page Numbers: pp.890-900
  • Keywords: Knowledge-based system, Reactive scheduling, Emergency Department, Health care system, Patient priorities
  • Eskisehir Osmangazi University Affiliated: Yes


A knowledge-based reactive scheduling system is proposed to answer the requirements of Emergency Departments (EDs). The algorithm includes detailed patient priority, arrival time, flow time and doctor load. The main aim is to determine the patients who have higher priorities initially, and then minimize their waiting times. To achieve this aim, physicians and the other related workers can use an interactive system. In this study, we evaluated the existing system by comparing the proposed system. Also, reactive scheduling cases were evaluated for some items such as decreasing the number of doctors, changing durations and entering of an urgent patient to the system. All experiments were performed with proposed algorithm and right shift rescheduling approach. (C) 2010 Elsevier B.V. All rights reserved.