#MultipleSclerosis: Artificial intelligence-based sentiment and content analysis of Tweets


USLU E., Yıldırım N., ATILGAN E.

Chronic Illness, 2026 (SCI-Expanded, SSCI, Scopus) identifier identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Basım Tarihi: 2026
  • Doi Numarası: 10.1177/17423953261440371
  • Dergi Adı: Chronic Illness
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus, CINAHL, EMBASE, MEDLINE, Psycinfo
  • Anahtar Kelimeler: Multiple sclerosis, social media, twitter
  • Eskişehir Osmangazi Üniversitesi Adresli: Evet

Özet

Objectives: The aim is to uncover the perspectives of Twitter users on Multiple Sclerosis (MS) in English tweets by: (i) determining the sentiment of the text (ii) identifying the discussed topics. Methods: The tweets were scanned in April 2023 using the keywords “multiple sclerosis, multiplesclerosis”. Artificial intelligence-based sentiment analysis was conducted on a total of 1168 tweets and content analysis was performed on 17.4% of these tweets. Results: Tweets of 44% are positive and 22.3% are negative sentiment. As a result of content analysis, three themes and their sub-themes were identified: (i) announcement sharing: invitation to support, promotion of academic publications, (ii) information sharing: information providers, information seekers, news providers, (iii) experience sharing: challenging MS, facilitated MS, emotionally impactful MS, comparative MS, misunderstood MS. Subjective content such as experiences is shared less frequently compared to objective content such as announcements and information. Discussion: The findings of this study can serve as a guiding factor in supporting positive views, managing negative views, and promoting the expression of subjective experiences.