Role of affective commitment in the relationship between emotional labor and life satisfaction in nurses

Akkoç İ., TÜRE A., Arun K., Çalışkan A.

Perspectives in Psychiatric Care, vol.58, no.4, pp.2050-2058, 2022 (SCI-Expanded) identifier identifier identifier

  • Publication Type: Article / Article
  • Volume: 58 Issue: 4
  • Publication Date: 2022
  • Doi Number: 10.1111/ppc.13028
  • Journal Name: Perspectives in Psychiatric Care
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, CINAHL, EMBASE, MEDLINE, Psycinfo
  • Page Numbers: pp.2050-2058
  • Keywords: affective commitment, emotional labor (surface acting, deep acting, expression of natural felt emotions), life Satisfaction, CITIZENSHIP BEHAVIOR, JOB-SATISFACTION, MEDIATING ROLE, ANTECEDENTS, STRATEGIES, EFFICACY, SURFACE, BURNOUT, DEEP
  • Eskisehir Osmangazi University Affiliated: Yes

Abstract

© 2022 Wiley Periodicals LLCPurpose: This study investigated relationships between hospice nurses' emotional labor, life satisfaction, and affective commitment (moderator). We started with the assumption that displaying real emotions rather than faking them may increase life satisfaction. Design and Methods: The study utilized a cross-sectional survey data analysis. A total of 322 nurses participated in the study. Hayes' process examined the moderation relationship predicting emotional labor and life satisfaction. Findings: The results showed that emotional labor partially affected life satisfaction. However, those effects varied at different levels of affective commitment and interestingly diminished at a high level. Practice Implications: Nurse leaders should understand and transform the surface emotional setting of nurses to more profound acting emotions and then to natural emotional responses, which otherwise can generate emotional conflict causing unsatisfactory life.